BOOK WITH CONFIDENCE
Your options if plans change
We understand these are uncertain times and want to make sure you feel confident about your options if your plans change.
- Date Changes
We allows date changes to be made within our Credit for Future Tours policy.
- Credit for Future tours
If you’re uncertain about when you’ll be able to travel in the future, you can convert your existing payments to credit. This way you won’t lose any of your money to potential cancellation fees. We’ll keep your money safe and you’ll be able to book your tour when you’re ready.
- Cancellation
Cancellation of a booking or failure to join a tour will result in a retention of funds by Kanje grand tours. As follows: Upon receipt of written cancellation by any member of the tour indicated on this reservation 30 days or longer prior to departure, 20% of the reservation of the cancelling party will be retained by Great Lake Expedition and the balance of the package price refunded. If a cancellation is received at least 14 days and up to 29 days prior to departure, 50% of the package price will be retained by Great Lake Expedition. If a cancellation is received less than 14 days prior to departure, 100% of the total package price will be retained by Great Lake Expedition and all outstanding payment will become payable immediately. Should the cancelling party be able to find a replacement for themselves no less than 14 days prior to departure and the replacement completes this booking form individually, no retention of funds will take place. However, should no replacement be found by 14 days prior to departure, a 100% cancellation penalty will apply to the canceling party. Great Lake Expedition and its agents reserve the right to terminate, at their discretion and with immediate effect, the participation of any person on the tour
- Need a human touch? Our friendly Customer Support is there for you 24/7.